Ozwin Premium Support
Whenever there’s real money involved, and in most cases substantial amounts, customer care ranks high as one of the key factors to consider when deciding on an online casino to play at. At OzWin Casino, players are guaranteed that anytime they have an issue or just a query, they can reach out to the casino’s support crew via several channels.
For starters, there’s an exclusive email address dedicated for players’ use and its turn-around time is set at 24-48 hours. Also available is a 24/7 live chat support. Lastly, you can opt to book a support team call back too.
We highly recommend using Live Chat for immediate assistance. We reached out to their customer service via chat and a representative attended to us within a short period. They demonstrated high level of expertise coupled with friendliness. Also, they were able to respond to our queries without any delays. Based on this, we think that you can count on their support in case of any eventualities.
Email us
Our email address is support@ozwinmail.com
Ozwin Premium Support
- We’re proud to offer your 24/7 assistance to ensure your journey at Ozwin runs as smoothly as possible. Our team are available to help via: email and LiveChat.
- Expect a reply to your emails sent to support@ozwin.casinowithin 24 hours.
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No, we currently do not have a mobile/desktop app. However, you can access ozwincasino through your web browser, preferably Google Chrome, on both mobile and desktop devices, ensuring a seamless experience.
Once you know the coupon code for the promotion that you would like to claim, simply navigate to the
Bonus
page. Then insert the code into the ‘Redeem Bonus’ box and click ‘Claim Now’. Good luck!
Playthrough is the amount you need to bet before you can withdraw your winnings from a bonus. Playthrough is also sometimes known as ‘Wagering’ or ‘Rollover’. Every wager you place will count towards reducing the remaining playthrough requirement. The total of all wagers that you place on any Pokie will reduce the playthrough requirement by the same amount. We’re looking forward to hearing all about your big win!
Welcome to our casino! To play at ozwincasino, simply sign up by creating an account. After that, visit our Promotions page to check out all of our amazing offers and apply your chosen code in the Bonus section of your casino account. Then, when you’re ready, make the first deposit! We offer a huge range of deposit methods including Visa, MasterCard, Bitcoin, Litecoin, eZeeWallet, and Neosurf. Once you have a positive balance, simply click on any game to start winning! We offer 3-reel and 5-reel Pokies, Video Poker, Blackjack, Roulette, and more. We’re looking forward to hearing all about your big wins!
All games at our casino operate with an RNG (Random Number Generator). This system uses a cycling random generator, which ensures fairness to all players and that winning is left purely down to chance. This generator system is used for both the fun and real games. Our casino software has been tested extensively to ensure that it operates accurately and that the chance of winning is always fair. Your experience at Ripper is really important to us, and it is not in our interest to deceive or cheat our players. We pride ourselves on being as fair as possible, and our games are developed and tested regularly to the highest standards to ensure a great experience at our casino.
Yes, it is possible to remove an active bonus. Simply go to the Bonus page and click the X in the top right corner of your active bonus. After that, you will need to click ‘Confirm Cancellation’ to remove the bonus from your balance.
Please note: the cancellation of an active bonus cannot be reversed, and all bonus-related funds will be immediately removed from your account balance.
Normally, when your balance has been played down to $0, the active bonus will be removed along with any remaining playthrough requirements. If you are experiencing any bonus-related issues, please Contact Us. We are more than happy to help.
Yes, ozwincasino offers cashback at a standard rate of 25%, and at a premium rate of 40% for our VIP players. Cashback can be credited retroactively for any losing deposit made without a bonus attached. In order to credit cashback, your account balance must be <$1. If your account is currently bonus excluded, you will not be able to claim cashback.
No, you may not play with multiple bonuses simultaneously at Ripper Casino. If you think something is wrong with your active bonus, please Contact Us.
Absolutely! We offer a free welcome bonus to all bonus eligible players. For more information on bonus eligibility, please see our
Terms and Conditions
page. You are also welcome to Contact Us for bonus help and advice.
We’re available to help you out every day, 5pm – 6am (AEST) . Just click on the Live Chat icon to chat with us, or you can send an email to: support@ripper.casino and we will reply as soon as possible.
No worries! if you have forgotten your password, just click ‘Forgot Password’ during the Login process. This will send a ‘Reset Password’ email to the email address that you signed up with. Once you have received this email, simply open it and click the ‘Reset Password’ link. From there, you can create a new password and get back to winning ways!
No worries! Just click ‘Forgot Password’ during on the Login page and we’ll send you an email with password reset instructions. Make sure to write it down somewhere safe and secure this time!
If you have forgotten your password, simply click ‘Forgot Password’ during the Login process. Password reset instructions will be sent to your email address. If you experience any further issues with the Login process, please Contact Us. We are available 24/7 to help you!
Depositing with Bitcoin is as easy as saying “Ripper”. This is the short guide on how to deposit. If you need a detailed guide, stay tuned and check for the side by side steps including pictures.
- Generate a Bitcoin, Litecoin or Bitcoin Cash address from our cashier page.
- Copy the generated crypto address.
- Load your wallet with cryptocurrency by placing and paying for your order at an authorised cryptocurrency exchange
- Send your desired deposit amount to the generated crypto address.
>We accept deposits from Visa, MasterCard, Discover and Diners Club cards. If you would like some assistance in making a deposit, just Contact Us. Our friendly team is always happy to help!
Making a deposit is easy as! Just go to the Cashier page, then select the method that you would like to deposit with. We offer Visa and Mastercard credit and debit cards, Neosurf, Bitcoin, Litecoin, Bitcoin Cash, Flexepin, eZeeWallet, and CashToCode.
We accept deposits from credit and debit cards, including Visa, MasterCard, Discover and Diners Club. Additionally, we accept Neosurf, Flexepin, CashToCode, eZeeWallet, and Crypto deposits. Click here to make a deposit today!
Visa, MasterCard: $20
Neosurf: $10
eZeeWallet: $20
Bitcoin, Litecoin: $25 (equivalent)
CashtoCode: $25
Our system operates on a 128 bit SSL Digital Encryption to ensure the safety and security of every transaction. This technology is the same used by worldwide financial institutions. So you can rest assured! Your credit card transactions will be completely secure.
This is largely dependent on how much you pay the Bitcoin miners in fees to complete your transaction. If you choose to pay a higher mining fee, your BTC transfer will be processed in one of the next blocks. This means there is a good chance that your BTC transfer will be confirmed almost instantly – typically well within 5 minutes at most. On the other hand, selecting a lower mining fee will mean that your BTC transfer is not given the same priority. In this case, you can expect to wait a bit longer your deposit to be confirmed by the Bitcoin miners. Once your BTC deposit has 6 confirmations from the mining community, our system will credit the amount received to your account. Please keep in mind that the Bitcoin price can be highly volatile, so the dollar-value amount you send is not always the exact amount that you receive in the Ripper cashier – it could be lower or higher! If your Bitcoin deposit hasn’t credited after 120 minutes, please Contact Us. Our friendly team will be happy to credit any Bitcoin deposit that has at least 6 confirmations after 120 minutes has passed.
Very secure! Our system uses a 128 bit SSL Digital Encryption to ensure the security of all your transactions. This technology is the same as that used by major financial institutions.
If you have made a Credit Card deposit and it isn’t showing up in your Ripper Casino balance, do not panic. The best thing to do is simply wait 15 minutes and refresh the page to see if the new balance appears. If this is not the case, please Contact Us and one of or helpful team will assist you.
If you have made a Bitcoin or Litecoin deposit and it isn’t showing, please keep in mind that cryptocurrency deposits can take up to 120 minutes to show in your account. However, sometimes this might take slightly longer due to high levels of transactions on the Bitcoin or Litecoin network. If 120 minutes has passed since you initiated the transaction and there are at least 6 confirmations on the blockchain, please Contact Us and we will be happy to credit your deposit manually. You can check on the progress of our Bitcoin deposit by pasting the BTC address Here.
As all good things come in three, you can load up your account using Bitcoin, Litecoin or Bitcoin Cash.
Account Verification
Before our team can process your withdrawal request, the account verification requirements must first be completed and approved.
To complete the account verification process, you must verify the accuracy of the personal details provided upon the registration of your Ripper Casino account. For your protection and security you must send the documentation listed below via email to documents@ripper.casino:
1. A colour copy of a government-issued photo ID (e.g. a valid Passport or driving licence, front and back)
2. A colour copy of a proof of address document, dated within 90 days (e.g. a recent bank statement or utility bill)
All documents must be legible and valid (not expired), all four corners must be visible.
All documents must be legible and valid (not expired), all four corners must be visible.
*The photograph must be of high quality so that the writing on your photo ID can be read. The entire ID and your face must be visible.
We reserve the right to ask for further documentation at our discretion. For example the following (but not limited to) documentation:
- If you used a credit/debit card to deposit funds, we require you to send a copy of this card (front and back);
- If you used an eWallet (e.g.: Skrill, Paypal), we require a screenshot of your eWallet account showing the registered information.
Before you begin the account verification process, we recommend that you familiarise yourself with the minimum and maximum withdrawal amount limits. This information can be found for each withdrawal method via our Banking page.
Withdrawals
We process withdrawal requests between Monday and Friday. The withdrawal process will begin 48 hours (two business days) after your request has been received. The processing of your request will start after this pending period.
If you have any questions relating to withdrawals, please consult our rules or contact us.
Bitcoin, Litecoin and Bitcoin Cash belong to the almighty crypto currencies. It is virtual money you can spend on almost everything.
Bits of Bitcoin’s History
While cryptocurrencies such as Bitcoin, Litecoin and Bitcoin Cash are almost household names these days, there was a time when very few people had even heard of them.
In fact, the first cryptocurrency – Bitcoin – was only created in 2009 by a software developer (or group of developers) going by the name Satoshi Nakamoto.
At the time, it was nothing more than an experimental project designed to explore the feasibility of creating a decentralised digital currency that could be used like regular money but without the need for a central bank or financial institution to issue it.
While there have been other digital currencies created before Bitcoin, most of them were either centrally controlled (like e-gold) or simply didn’t gain any traction with users.
Bitcoin, on the other hand, was different. Thanks to its decentralised nature and use of blockchain technology, it quickly gained popularity among those who were looking for an alternative to traditional fiat currencies.
Of course, Bitcoin’s early days were far from smooth sailing. In fact, the currency suffered several high-profile hacks and scams that shook investor confidence and led to widespread media coverage – much of it negative.
Nevertheless, Bitcoin persevered and slowly but surely started to become mainstream.
Besides Bitcoin, there are various crypto currencies out there. The most known ones are Litecoin, Bitcoin Cash, Cardano, Ethereum and Tether. Just to name a few of the thousands and thousands of online currencies available.
The ability to provide a secure and tamper-proof record of transactions has led many people to believe that blockchain could revolutionise the way the world does business.
When talking about cryptocurrencies one should also mention the technology behind them – blockchain.
Blockchain is a digital ledger that records all cryptocurrency transactions in a secure and tamper-proof way. It is the backbone of cryptocurrency.
This is possible because each transaction is verified by multiple computers (also known as nodes) on the network before it is approved. Once a transaction has been verified, it is then recorded on the blockchain where it cannot be changed or deleted.
This makes blockchain an incredibly valuable tool for both individuals and businesses as it provides a high level of security and transparency. For example, let’s say you’re sending some Bitcoin to a friend. Thanks to blockchain, your friend can be confident that the Bitcoin they receive is genuine and that it hasn’t been tampered with in any way.
As with every payment method, there are terms you should definitely have heard of. Let’s have a look what those words are.
Wallet
For owning Bitcoin & co. you need a virtual wallet, like a physical wallet containing real cash. A wallet (or often called e-wallet) is where you store your cryptos. In your wallet, you have full control of the owned amount. Wallets can be a software application on your phone of the PC, or a hardware device having a USB look a like.
Crypto Address
An address is a combo of letters and numbers that is attached to your wallet. It is unique and you share it when withdrawing bitcoin from your Ripper account, or receiving funds in general. Nobody can access your wallet with the address. You can compare it with an email address – individual and you have to share it to get in touch with others, yet no one can access it without the passcode. An example for a crypto address is: 3EmUH8Uh9EXE7axgyAeBsCc2vdUdKkDqWK
Private Key
The private key is a secret combo of letters and numbers. This is the key to your wallet. It is the confirmation that you have access to use the bitcoins stored in the wallet. It is generated automatically and you probably will never interact with it directly.
Public Key
Similar as to the private key, the public key is not directly seen or used. Its purpose is to verify that the owner of the linked private key has a valid signature to proof he owns the funds he wants to send.
Seed Phrase
The seed phrase is your master backup in case of a lost password, or a new device. It contains a row of random words that you should write down and safe somewhere. Do not share those or store them where they could get stolen. These are the ultimate proof, that the wallet is yours. if someone else gets them, your funds could be stolen. So never share them and store them safe!
Exchange Wallet
In short, an Exchange Wallet is where you can store your freshly bought cryptos. It is a midterm solution on online marketplaces to buy, sell and trade your coins. Before you can begin depositing and withdrawing, Australian members will need somewhere to store your crypto. This is where a cryptocurrency exchange website and wallet comes in.
It’s important to note that not all exchanges are created equal, and you’ll need to do your research before committing to one. Make sure you read reviews, compare fees and check out the security measures each platform has in place.
And remember, if you want to keep your crypto extra safe and secure, you can always transfer it to your personal wallet. Best would be a hardware wallet (such as Ledger or Trezor) for cold storage.
Speaking of online casinos, is there a better pair than digital casino game providers and cryptocurrency?
We’re like vegemite and toast in the sense that we simply go together, and there are heaps of benefits to using crypto as a banking method at Ripper. For example:
Zero need for a third party
Since cryptocurrency transactions are processed peer-to-peer, there’s no need for a third party – like a bank – to be involved. If you follow the train of thougts, you will come to the fantastic conclusion that this means, you can transfer funds even on public holidays without any delay!
This means that not only are cryptocurrency deposits and withdrawals faster than traditional methods, but they’re also more secure. And when it comes to security, online casinos must be extra vigilant.
100% anonymous transactions
Cryptocurrency also offers anonymous transactions, which is perfect for those who value their privacy – something else that online casinos understand the importance of. When you make a deposit or withdrawal using cryptocurrency, your personal information isn’t shared with anyone.
Easy and fast to use
But perhaps the biggest benefit of using cryptocurrency at an online casino is that it’s incredibly easy to do! That’s right, there’s no need for a credit card or bank account. Simply create an account at Ripper (if you haven’t already done so), select cryptocurrency as your payment method and you’re ready to start playing!
Store Your Seed Words Aafely
The seed words are THE key to your bitcoin funds. Therefore it is important for you to never ever share them. There’s a lot of scam going on on telegram (just an example). You wouldn’t give the keys to your house to a stranger, would ‘ya? Nah, so the same goes for the Seed words!
Never Send Someone Your Private Keys
Same as with the seed words, you do not share them! There’s a lot of people trying to play you for your private key. Don’t play the game and stay safe!
Don’t Leave Your Coins on an Exchange
When you bought ‘coins and you leave them on the exchange, it means they are not truly yours. Make sure to send them to your wallet so you really own them and have full and total controll of how you are going to use them.
Pay Attention when Sending Coins
When you initiate a crypto transaction, make sure you send it to the right address. Once the Bitcoins are sent, there is no way in getting them back. Therefor, pay attention when entering the details for the transfer! If possible, use the QR code option 😉
For buying cryptos you need a cryptocurrency exchange account. This is a platform that allows you to buy, sell or trade digital currencies for other assets, such as traditional fiat currencies or other digital currencies. This means that if you want to get into the crypto game, you’ll need a membership with a trusted exchange such as Coinbase or Binance.
In most cases, having a membership with these exchanges is free, although you may be charged a small percentage for any transactions. Once you have access to a crypto exchange platform though you can begin to store and trade your digital currency.
It might be the case that you have to verify your identity at the registered platform before you can buy the cryptos. Yet, once this is done, you can do your crypto business without issues.
Just make sure to transfer the feshly bought cryptos from your exchange account to your wallet. Otherwise you do not truly own them!
What are Crypto Bonuses?
Crypto Bonuses are here to enhance your crypto deposit! Take advantage of getting way more for your cash and more spins at the casino.
What are the Ripper Crypto Bonuses?
At Ripper Casino you can enjoy two fantastic Crypto Bonuses on a weekly base.
Get 200% on top of your Bitcoin deposit every week. All you need to do is to redeem the code BTC200 before you make your luck bringing Bitcoin Deposit!
Get a 200% weekly for your Litecoin Deposit! Redeem the code LTC200 and initiate your Litecoin Deposit for the week. Then the bonus should automatically be activated!
Minimum deposit to activate the bonuses is $25. Both bonuses come with the rollover as per the T&C’s.
How Can I Claim My Ripper Crypto Bonus?
Redeeem one of the codes linked to the crypto deposit method, before you make your deposit. It is crucial that the code is redeemed upfront to the deposit to get activated! Once the code is redeemed and the deposit was successfull, you can start your ripper session with full force of a loaded up wallet!
If you want to use cryptocurrency to top up your Ripper online casino account, you’ll be pleased to know it’s a walk in the park!
Just join a reputable cryptocurrency exchange platform (recomendations are Coinbase or Binance) and purchase either Bitcoin, Litecoin or Bitcoin Cash. Then, follow the steps below.
In our example we are using the Exodus platform and the deposit method Bitcoin. So the layout might be different from others but it should be the same steps regardles the platform.
1. You need to log into your Ripper Gaming account and open the crypto deposit method. Enter the desired amount ($25 minimum) and click on continue.
2. Now you will get a QR Code and a Crypto address. Keep the window open until the transaction is completed. Copy the crypto address or wait for the next steps where you might need the QR Code.
3. Now log into your ewallet and make sure it is funded. Then click on the send button to start the transaction.
4. You can either enter the Bitcoin amount or the AUD amounf of the transaction. Whatever is easier for you.
5. Now enter the copied crypto address from the cashier or use the QR Code function to scan the given QR code in the cashier.
6. In the final step you double check the amount and the crypto address and confirm your transaction.
7. The transaction is completed. Now wait until the funds have reached your Ripper Casino account.
After the processing it should reflect on your gaming account in the Payment History
Cryptocurrencies are all the rage these days. Their success shot like a rocket in the skies!
What was once a novelty currency used mainly by computer geeks has now become a global sensation, with people using it for everything from buying goods and services to investing in digital assets and yes… even online casino punting.
Cryptocurrency in everyday life
Bitcoin’s success is what no one expected. Since its launch in 2009 it grew massively and these days, it can’t be thought of a world without! Numerous businesses and platforms accept Bitcoin, Litecoin and Bitcoin Cash and many other digital currencies as payment for their service and goods. This includes everything from online retailers and restaurants to online casinos, travel booking sites and even some traditional brick-and-mortar businesses.
What’s more, thanks to the development of cryptocurrency exchanges, it’s now easier than ever before to store, send and receive digital currency. There are even some mobile apps that allow you to use your smartphone to pay for goods and services in the same way you would with a debit or credit card. Isn’t that stunning?
Of course, we’re still some way off from seeing Bitcoin, Litecoin or Bitcoin Cash (or any other digital currency) become the global currency of choice but it’s easy to imagine a future where that could be the case.
After all, cryptocurrencies offer many advantages over traditional currencies. 24/7 availability, faster transaction times and lower fees, just to name a few.
Hence, it’s no wonder that the presence of these grow stronger and stronger. With the perks that crypto currencies offer, customers enjoy the flexibility, freedom and easy use in their everyday life and in the online casino world!
Online casinos and cryptocurrency: A match earned in heaven
Speaking of online casinos, is there a better pair than digital casino game providers and cryptocurrency? We’re like vegemite and toast in the sense that we simply go together, and there are heaps of benefits to using crypto as a banking method at Ripper.
With instant access to the funds and the ability to process transactions even on holidays, there was no way we could resist offering Bitcoin to the player of Ripper Casino. Ripper is there to provide you with a fun time, enjoying the pokies in the casino lobby around the clock. So it was a logical decision to offer you the same for deposits and payouts!
Buckle up as with the speed and advantages of crypto, you might get a feeling of overwhelming dizziness from the excitement!
Fun Fact:
You might not know this, but the first official digital purchase ever made using Bitcoin was for two pizzas back in 2010. At the time, the pizza cost around $25 but today, those same pizzas would be worth over $20 million!
So that’s it, folks! Your crash course in all things related to cryptocurrency has ended.
We hope you found it informative and helpful and that you’re now ready to start using crypto like a pro! If you need further help or there are some questions, you might want to check out the below sections for answers. After that, you’ll be ready to use Bitcoin, Litecoin or Bitcoin Cash when depositing or withdrawing cash at Ripper!
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